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About Us

Vacation Home Property Management Services

Here at My 2nd Home LLC, Vacation Rental management, we understand what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest's expectations. By providing the finest in vacation rentals we can ensure that our guest's vacation is a success no matter which property they decide to stay in.

With over 18 years of personal Wyndham management, including general management, experience, and over 100 years with My 2nd Home's management team in place, we know what it takes to run a successful vacation rental management company. Providing quality homes, cleaned by quality employees, and providing quality customer and concierge service is what sets us apart from the rest. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you are working with the best.

Vacation Home Property Management Services

Ty and Pam owned timeshares, and Pam was the general manager of a Wyndham timeshare resort while Ty owned and operated multiple quick lubes. But years ago they realized their timeshare quarterly fees just kept growing while usage of their timeshare kept shrinking due to the fact that the timeshares were rarely located in places they needed to travel for family events, etc. They hated using hotels/motels after being spoiled with the comforts of a timeshare, so they searched for a better option and started using marketing sites such as Airbnb and VRBO to rent vacation rentals. They soon discovered they could have the quality of a time share in locations wherever they needed, and not have to pay quarterly dues! So they sold their time shares, and over time, when it was time for Pam to take on a more regional role within the resort she managed, she decided she did not want to live the next several years in airports and cities nationwide with grandchildren close to home, so she and Ty decided to start their own business managing vacation rentals.

Vacation Home Property Management Services

With Pam's experience in hospitality, the business has grown in leaps and bounds. They soon discovered that most vacation rental management companies come from a real estate background and have no knowledge of what it takes to operate a hospitality business. Pam knows that regulations to the vacation rental business are coming soon, so she insists on being ahead of the curve. This is why they have contracted with ALSCO for professionally leased and laundered linens. While most vacation rentals rely on their in-home washers and dryers, Pam knows from her training that only commercial washers reach temperatures hot enough to kill bacterias which can be brought into a rental home from guests traveling from anywhere in the world. Ty and Pam also discovered other management companies as well as personally managed properties allow various cleaning chemicals to be stored under cupboards or closets where children can easily reach, leaving the property owner with an uneccessary liability. As they began to manage homes which had previously been managed by other nightly rental management companies, they realized quickly that very few management companies had preventative maintenance programs in place, which Pam knows the importance of, to ensure the best condition of the property. Pam says, "Each property must have a baseline of cleanliness that must be brought back to after each guest stay. Straying from that baseline can cause long-term issues with a home that is unacceptable in hospitality standards and expectations."

Vacation Home Property Management Services

Another concern Pam had was noticing that property management companies, as well as private managed homes, used either keys, (which can be easily copied) were stored in lock boxes with combinations which were rarely, if ever, changed. Or they were using inexpensive keypads which were also rarely changed. She knew there needed to be a better way to secure a property. So with a little investigation they discovered that WiFi locks were the latest technological advancement in the vacation rental industry and she insisted we needed to provide these locks for the properties we managed so we could ensure a new code for each guest which would activate at their arrival date at a specific time, and deactivate on the day of their departure, also at a specific time. Each vendor would also receive their own expirable code so that nobody could enter the property without her knowledge, thereby securing the property better than a key or cheap keypad lock ever could.

Vacation Home Property Management Services

Pam's wealth of knowledge she has from her professional training, traveling to Seattle, Chicago, Las Vegas, Orlando, and countless more places over her years as a manager for Wyndham is priceless for property owners and guests alike. She brings a unique set of skills to the industry of vacation rentals which can be a great asset for a property owner wanting the best results from their 2nd Home.

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Meet The Team

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Pam Isham

Pam has over 20 years of professional hospitality experience. When she’s outside of the office, she enjoys being with her best friend who happens to be her husband; and her amazing family. The best advice she’s been given is “Pick yourself up, brush yourself off and move forward.” Her favorite vacation is being in the mountains, riding quads, and fishing. Her dream vacation is the Greek Isles. If Pam could invent a holiday it would be: Pay it Forward Day. She wanted to be a ballerina when she grew up. If she won the lottery she would donate the money to research for nerve repair/restoration to the inner ear. If Pam could be a superhero, she would be ‘The Cure’.....I would be able to wave my magic pen, write a prescription called Cured, then hand it to people who are plagued by cancer. I would stay with the young ones and be able to wipe this disease in all of its forms from the earth.

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Ty Isham

Coming soon!

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Tyson Isham

Tyson has been with My 2nd Home for 5 years and in the hospitality industry for 7. When he’s not in the office he enjoys travel, boating, exploring and comedy! The best advice he’s been given is: “The happiness of your life, depends upon the quality of your thoughts” -Marcus Aurelius His favorite vacation is Tulum, Mexico and his dream vacation is moon base, watching the earth rise. If Tyson could invent a holiday, it would be Judgement- Free day. He wanted to be a paleontologist when he grew up. If Tyson could be a superhero, he would be Thor; to travel the universe always on a great adventure!

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Monica Diaz

Monica has been in the hospitality industry for 14 years. With her experience in restaurants, timeshare resorts, large hotel brands; vacation rentals is an easy pick for her favorite niche in the industry. She received her BA in Marketing and Hospitality Management at Southern Utah University. Her and her husband are celebrating 10 years of marriage this year and are planning a trip to Costa Rica to celebrate. When she’s not in the office, you can find her in a dance or yoga studio, on the soccer field, or exploring the bike trails with her three children in sunny St. George. One of her favorite quotes: “That which we persist in doing becomes easier to do, not that the nature of the thing has changed, but the ability to do has increased.”

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Scott Tanner

Scott has been with My2ndHome for six months and is excited to be an essential part of this hospitality industry. His formal education is as a musician and teacher. Scott enjoys spending time skiing in the winter and boating in the summer. He enjoys travel and has been to many countries in Europe and Mexico! A favorite vacation of his was to spend a week on a live-aboard on the Great Barrier Reef in Australia. His favorite quote is by Joseph Campbell "If you follow your bliss, you put yourself on a kind of track that has been there all the while, waiting for you and the life that you ought to be living is the one you are living. Wherever you are - if you are following your bliss, you are enjoying that refreshment, that life within you all the time."

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Jason Koford

Coming soon!

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Dena Schofield

Dena has been an outstanding employee of My 2nd Home for 6 months. She has over 10 years in the office/customer service industry. She loves people and When she’s not in the office she enjoys watching sports, camping, anything in the water, spending time with my 6 kids, family and hanging with friends. "Know your worth" is the best advice she’s been given. Her favorite vacation is Disneyland! Dena’s dream vacation exploring Santorini, Greece is coming to life in two years with her son when he graduates from college! Dena wanted to be an ER nurse when she grew up. Her favorite quote is: "She believed she could, so she did.” Her favorite colors are purple and black and she’d love to eat mexican food for every meal.

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Cassandra Slim

Housekeeping Manager

Coming soon!

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Brandon Peterson

Maintenance

Coming soon!

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Danielle Cull

Reservations

435-634-8870

Danielle is the newest employee to My 2nd Home family. She brings humor, professionalism and efficiency and we are very excited to have her on board. She enjoys video games and sports. The best advice she’s been given is "Smile, things can get worse." Her favorite vacation is Costa Rica and her dream vacation is “Mars, or I guess more likely Ireland.” When she grew up she wanted to be “a pegasus, at least I'm still magical and rare.” If she won the lottery she would buy a pegasus, or pay off my student loans. Her favorite color is sunshine yellow, she will always say yes to food and her favorite word is oxymoron.

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Amy Burke

Administration

[email protected]

Coming soon!

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